THEBUZINESS.COM

FAQ's

How can I reach you?

We have put together a list of answers to the most commonly requested questions. If you have any queries about our Internet Services or about an order you have placed, you can contact us directly via telephone on +44 (0) 208 995 0088 or via email at info@thebuziness.com from Monday to Thursday, 9.30am to 6pm and Friday, 9.30am to 5.30pm.

How to shop?

You can browse through our range by selecting the right department. All of our garments are arranged by gender. You can select a garment by clicking on the style you want.

How to buy?

To purchase a garment(s) simply click the 'Purchase' button found on the detail page of every garment. You will then be automatically transferred to your shopping cart which will feature all the items you wish to purchase. You may purchase multiple garments of the same type by changing the quantity (Qty) number featured next to each garment, make sure to click the 'Update' button to re-calculate your balance. To continue shopping click 'Continue Shopping'.

To buy your purchases for delivery click the 'Checkout' button and you will proceed to our secure server to pay by the credit card of your choice.

Please fill in the relevant information required to complete your transaction. Your payment details are never stored and will be used once to make your requested purchase. For future orders please repeat the process explained above again.

How do I choose the right size?

Choose the right size by using the drop down menu on the side of the garment you want to order. If you are unsure about what size to order, please refer to our sizing chart in the bottom navigation.

How and When should I expect my delivery?

You can expect delivery within 3-5 working days from the date we confirm your order is in stock. If some garments are not in stock at the time of your order, we will confirm to you new lead-time. Generally, the production lead-time is 6-8 weeks.

How do I know the item I want is in stock?

If your order is in stock, it will be dispatched within 3-5 working days. We will let you know within 48 hours if your order is not in stock and give you three options to proceed:

1. Get part of the delivery now - with the rest to follow
2. Get the whole delivery together at a confirmed date.
3. Cancel your order.

Can I order from Overseas?

You will have to contact us by phone if you wish to buy from overseas. Please call us on 44 20 8995 0088

What are your return and exchange policies?

Should you need to return any garments within 14 days from the dispatch date, the garments that are returned must be unworn and still have spare buttons attached. A refund will then be processed. Please allow 14 days for your account to be credited. It is essential that you give us your feedback to help with the processing of your credit.

Is personalisation available?

Yes. Both embroidery and printing are available. For embroidery there is a £100 setup fee, and then £3 per garment - maximum size of logo 3cm x 3 cm. For printing we will need the details of your print to provide you with a quote. Please Contact us to arrange this.

Can I check on line the status of my order?

By login in and entering My Account page, you can check the status of your order. You will also receive an email letting you know if your order is being processed. However, you can always contact our sales team on info@thebuziness.com or +44 (0) 208 995 0088 for more information.

Is it safe for me to use my credit card online?

Our ordering system is secure and maintains the highest level of confidence for your personal information. When you pay by credit card, you are transferred to the Sage Pay server where you can enter all your details safely.

What if I do not have or do not want to pay by credit card?

You can have the possibility of setting up an account with us or receive a proforma invoice.

Part of the Fashionizer group

Web Design by Ronnie Ronnie Wright Logo

As suppliers to hotels, restaurants and retail in the UK, Ireland and Europe for more than 16 years, we pride ourselves on providing the most comprehensive and adaptable, tailor made, corporate apparel uniform service in the marketplace.

Best Quality Fabric

The BuZiness utilises excellent quality natural fibre fabrics and excellent quality tailoring. Items are available immediately from stock - in set fabrics, colours and standard sizes. Garments can also be used to coordinate with our bespoke service.

Our Range

The BuZiness is Fashionizer's fine luxury ready to wear collection. We have a large selection of hotel uniforms and hotel restaurant uniforms. Garment items available include apparel for restaurants, such as waiter's shirts, waistcoats, trousers and ties, mandarin jackets, uniforms for doormen, the concierge and housekeeping departments.

The BuZiness has everything you would expect from a professional uniform company, including corporate apparel, excellent quality suits, shirts, blouses, trousers, skirts and ultra smart styles for front of house hotel employees. Fashionizer also supplies restaurants and hotels with couture uniforms, custom uniforms, bespoke uniforms and other exclusive uniforms. We also supply promotional outfits.